Shipping Policy
Thank you for shopping with us! We are committed to providing a seamless shopping experience and ensuring that your order arrives on time. Please take a moment to review our shipping policy.
1. Order Processing Time
- All orders are processed within 1-3 business days, excluding weekends and holidays.
- You will receive an email with tracking details as soon as your order has been shipped.
- Please ensure that all information provided at checkout is accurate to avoid delays.
2. Shipping Rates & Delivery Times
We offer several shipping options to meet your needs. Rates and delivery times depend on the destination and the shipping method chosen at checkout.
- Standard Shipping: Estimated delivery time: 5-7 business days.
- Expedited Shipping: Estimated delivery time: 2-3 business days.
- Express Shipping: Estimated delivery time: 1 business day (depending on location).
Note: Delivery times are estimates and may vary due to factors such as weather conditions, carrier delays, or public holidays.
3. International Shipping
We ship to the following countries: UAE, SAUDI ARABIA, KUWAIT, CANADA, USA
- International shipping rates and delivery times vary by destination.
- Any customs duties or taxes incurred during the shipping process are the responsibility of the customer.
4. Free Shipping
- Enjoy free standard shipping on orders over INR 499 within India
- For international orders, free shipping is available on orders over INR 20000, excluding taxes and duties.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order directly through the carrier’s website or through your account on our store.
6. Shipping Delays
While we strive to ensure your order arrives on time, we are not responsible for any delays caused by factors outside of our control, such as shipping carrier delays, weather conditions, or customs processing.
7. Incorrect Address
If you realize you have entered an incorrect address, please contact us immediately at [email/contact info]. We can make changes to your address before your order ships, but we cannot be responsible for delays or lost items due to incorrect address information.
8. Missing or Damaged Items
If your order arrives damaged or if an item is missing, please contact us within 7 days of receiving your package. We will resolve the issue promptly, whether it’s a replacement or a refund.
9. Local Pickup (if applicable)
We also offer local pickup for customers within [Your City/Region]. Choose the “Local Pickup” option at checkout and we’ll notify you when your order is ready for pickup.
10. Contact Us
If you have any questions about shipping or need further assistance, don’t hesitate to reach out to our customer service team at [email/contact number]. We are here to help!
Thank you for your order! We appreciate your business and look forward to serving you again soon.